An open letter to the community of Castlegar;
Interior Health would like to apologize to the residents of Castlegar and area for not properly informing you of the temporary closure of the emergency department last Saturday.
Interior Health has contingency plans in place when facing a service interruption like this, which includes notifying community officials, the public, and the media as soon as possible. Normally, a public service announcement is issued, advising the community of the temporary closure with clear alternatives for people who require care. This did not happen in this case, and for that Interior Health sincerely apologizes.